Catharsis

I discovered the Bastard Operator From Hell a few months ago. It's fun stuff. It's like Dilbert, but British (well, apparently by a New Zealander, but he and/or the character moved to London, but either way "color" is spelled with a u and "magnetize" with an s and there seems to be more swearing than in most American media), and in the form of short stories rather than comic strips, and the main character has Dilbert's approximate job but a personality more like Catbert.

It's cathartic; the whole point is that this is what system administrators feel like doing to the gullible, irritable idiots that take up so much of their time, but they can't, because it would get them fired, so they imagine deleting the files of people who talk back and tricking morons into electrocuting themselves like the BOFH does.

My job isn't that bad, but sometimes there are moments.

Also, part of the problem with that attitude - this is a problem because this fact means the revenge fantasy doesn't quite happen, but also why it festers into resentment rather than becoming something you can address head-on - is that problems at work are rarely caused by people who are extremely egregiously stupid or malicious. Sure, no doubt in some jobs you really do encounter people who don't realize you can't wash a computer with soap and water or who will blatantly try to screw you over, but in my job, most of the infuriating mistakes come with full, self-deprecating apologies... which is very cold comfort because the same thing is going to happen every two days, but I can hardly be so ungracious to the person trying to apologize to me, now could I?